Role Responsibilities
· Ensure Sales & Margin budget achievement on weekly & monthly basis.
· Technical Competency- Participate in all assigned training modules to gain product knowledge.
· Daily 5-6 productive customer meeting/call for lead generation & order booking.
· Update customers about the various marketing and promotions schemes, & new products launches.
· Invite customers for various events and training conducted at the branch.
· Deploy WAYBE (“What Are You Buying Elsewhere”) strategy to identifies opportunities to penetrate customer accounts with additional products, & knowing about their customer vertical (end-user) to align ADI products/brand offerings.
· Increase customer base by adding new customers (System Integrators) in assigned territory.
· Work closely with assigned customers & provide best support to grow business with ADI.
Coordinate with respective support function to provide the necessary pre-&-post sales support to customers
· Reports to the Branch
· Adhere to both online & offline reporting formats & timelines.
· Work closely with the ADI branch team (tech support, commercial & working capital team members) to provide best services & experience to customers.
· Ensure timely collection of all outstanding receivables. Help in resolving all outstanding reconciliation issues on a periodic basis
· Ensure that the credit policy is well understood by the customers
· Invite customers for technical training at branches.
· Align with Branch Technical to resolve after-sales-support / warranty issues.
· Continuously monitor developments in the market & competition activities, and ensure timely communication to reporting manager & product marketing team.
Extensive travelling (15 days/month) or more to Upper Assam, Lower Assam, Agartala, Imphal, Aizwal, Itanagar