Job ID: 1319878
Requirement:M365 Administrator
Primary Skill: Active Directory, M365, (Exchange Online, MS Teams, SharePoint Online), Email Gateway
Secondary Skill: Intune, Azure AD Connect
Experience: 5 to 8 Yrs
Locations: Chennai, Bangalore, Hyderabad, Pune, Mumbai, Kolkata
Budget: Max 24 LPA
Maintain a high level of availability for all Office 365 services including email SharePoint OneDrive and Teams
Monitor service health and performance and take proactive measures to prevent or mitigate issues
Manage user accounts licenses and permissions in accordance with company policies
Configure and manage security settings and compliance features to protect data and ensure regulatory compliance
Perform regular backups of data and systems and develop and test disaster recovery plans
Stay uptodate on new features and capabilities and plan and execute upgrades and migrations as needed
Collaborate with other IT teams to troubleshoot and resolve technical issues
Provide Tier 2 and 3 support for end users experiencing problems with Office 365 applications and services
Maintain documentation for procedures processes and configurations
Train and support end users on the use of Office 365 applications and features
Knowledge on mobile device management MDM solutions MS Intune would be a plus
Able to communicate effectively with both business partners and IT professionals