Retail Head – HR

  • Ahmedabad, India
  • Minimum Ex. year - Maximum Ex. years

Job Description

Function/ Department – Retail HR
The Head – HR is responsible for developing and implementing HR strategies and initiatives that align with the organization's business objectives. This role will oversee all aspects of HR, including talent acquisition, talent management, compensation and benefits, employee relations, HR analytics, and compliance.
(First level reporting chart for the job)
(Accountabilities associated with the job)
Functional Capability:

Develop and implement HR strategies that align with the organization's business objectives

Oversee the talent acquisition function, ensuring the organization attracts and hires top talent

Develop and implement talent management strategies, including performance management, career development, and succession planning

Develop and implement compensation and benefits programs that are competitive and cost-effective

Oversee the employee relations function, ensuring that employees are engaged, motivated, and productive

Develop and implement HR analytics strategies to measure and report on HR metrics, including turnover, employee engagement, and diversity

Ensure compliance with all employment laws and regulations

Manage the HR budget, ensuring that resources are allocated effectively CEO – Retail
Head – HR
Lead – Talent
HR Operations

Build and maintain strong relationships with internal stakeholders, including business leaders, functional leaders, and other HR leaders

Lead and manage the HR team, providing coaching, feedback, and development opportunities to ensure the team is high-performing and engaged

Coordinate with vendors for timely execution of payroll and other compliance related matters

Support a fast manpower ramp up plan for the retail business in line with the business expansion plans

Set standards for onboarding of store staff & induction into the “Wagh-Bakri way” for retail business

Drive skilling and development of store staff. Partner with local training and development partners to develop content and deploy trainings

Establish processes for store staff for performance measurement, talent development, career progression, engagement, and retention

Own all labor related compliances & work with store managers and retail operations to audit and track store level compliances

Set processes to measure engagement levels on a regular basis to gauge the pulse of the organization

Work towards improving the Employee Engagement Index across all levels in the Retail business by conceptualizing and implementing various employee development and engagement initiatives.

Develop and deliver the organization’s engagement objectives. Planning and own the calendar of activity, supporting to increase levels of employee engagement.

Initiate and implement innovative Team building and collaborative initiatives that helped improve engagement levels at leadership levels and core working teams

Ensure development, provision of opportunities and appropriate growth in role (fast-track and otherwise) to arrest attrition of high-potential resources
(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent).
Education: Bachelors Degree |Specialisation in HR preferred

12+ years of experience in a retail/ QSR set up

Should have a background of working on consumer business

Strong at core HR – talent acquisition, talent management and rewards. Very strong operational background
Key Capabilities

Strong at stakeholder management

Ability to build networks within the organization

Action Oriented – High Energy, High on execution

Change Agile – Able to drive transformation

(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)
Organizational productivity
Optimization of operating costs
Adherance to annual HR & Admin budget
Customer Experience
Internal customer satisfaction
Employee Enagement Score
HR Process Management
Adherance to internal SLAs
Adherance to learning & leadership development plans
Manpower planning & recruitment
Availability of manpower in key/strategic roles
Business & Employee Connect
Adherance to employee & business leader connect plan
Talent Acquisition
# of positions closed within 60 days
Succession pipeline
succession pipleline: number of ready, in development successors per critical role

Job Overview

  • Industry : -
  • Country : India
  • Vacancy : 1
  • Job nature : -
  • City : Ahmedabad
  • State : -