1. JOB DETAILS

Job Title

Promotional Venues – Manager/ Senior Manager

Reports to

Senior Director- Promotional Venues

Function

Sales Activity Department

2. JOB PURPOSE

Managing Stands, Promoters and Brand Ambassadors, also responsible on generating qualified tours with sales conversion.

3. JOB DIMENSIONS

Financials

Number of Direct Reports

10 to 15

Others

4. KEY ACCOUNTABILITIES

Managerial Accountabilities

To manage and support the team members in day to day activity

To achieve the assigned qualified tours targets with sales conversion

Making sure that the team is productive during the stands working hours and are in excellent appearance to represent the company brand

Training all team members on a regular basis on all DAMAC projects & new promotions.

Ensure the team understand all stands guidelines i.e. code of conducts, dress code, RERA ID, stands script, tours policy, etc.

To have regular one to one meeting with all team members to review performance and set up a follow up meeting.

Work closely with other department to receive the required support for your team.

To manage stands operations following company process and ensure all related documents are in place i.e. Consumer Rights, Trade License, DED & RERA Permits

Maintain high standard of stand image to reflect DAMAC luxury brand

Functional Accountabilities

To submit detailed report as per line manager instruction assess previous week/month performance, challenges, observations and way forward to enhance performance

Finalise the monthly stands schedule and plan team annual leave

To ensure all stands have the latest marketing collaterals

Coordinate with the concerned department on any maintenance & cleaning issues

Responsible on all stands assets.

6. Key Competencies and skills

Behavioural Competencies

Keep this section empty.

This section will be filed once the Behavioural Competency Framework is designed.

Other General Skills

Team Building & Leadership

People management

Excellent communication skills written and verbal

Client Relations Management

Staff Training & Motivation

Ability to handle high pressure environment

5. Qualifications and experience

Experience and Technical Knowledge

Experience in luxury retail / Promotional Venues

Experience in the hospitality sector

Qualifications

Diploma

Experience in Promotional Venues / Retail

Experience in Leads Management / CRM

7. Key interactions with stakeholders

Internal

External

Leads service

Direct sales

IT

Clients

Malls management

8. other additional information