Role Responsibilities
Account Management & Farming: The desired candidate needs to demonstrate sharp skills of managing key accounts and growing them into cash cows.
Number driven, should be able to sell the concept persistent selling and should be able to implement Moglix concept.
P&L management of accounts handled.
Project management skills to manage the engagement.
End to end knowledge on Sales to fulfilment.
Be the first point of contact with customer for large multi-city enterprise accounts.
Own and nurture the CXO relationship for select multicity accounts through value delivery meetings.
Drive the account farming strategy for multicity accounts with KAMs, supply, CS
Define and drive a clear tech roadmap with customer and Internal Tech team in terms of Technology Integration and catalogue-based buying.
Rigorous tracking of all SLAs across top accounts such as adoption, leakages, OTIF, AR/OD and work to improve customer NPS
Capability Building of Sales Teams to adopt standard playbook for Share of business growth across key Enterprise accounts
Derive clear actionable and insights from customer & category analytics for fast SOB growth.
Program Managing certain key projects with Sales, Supply, CS to remove roadblocks to GMV & GM% drivers
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