category: Delhi

Facility Executive-Soft services.

JOB DESCRIPTION

 

 

Facility Executive – Duties and Responsibilities:

 

Candidates having Soft Service background withs experience in Facility.

Good written and verbal communication skills.

Ability to provide efficient, timely, reliable, and courteous service to customers.

To ensure proper usage of PPE s.

Handle Clients’ complaints about service or equipment and work out the Customer Complaint System

To do housekeeping audits on weekly basis & give guidelines to the house keeping supervisors.

To review the monthly consumables, tools and equipment’s for housekeeping and maintain the inventory.

To measure the effectiveness of housekeeping and agency staff & conduct training of the Vendor Staff

Monitor the garbage yard and waste segregation with periodic disposal adherence.

To ensure cleanliness and hygiene of all the common area, office area, meeting rooms, operations floor, washrooms and utility rooms (by LL Team).

To ensure safe chemicals, below threshold value, are used and MSDS followed

Ensures the proper maintenance of all equipment makes arrangements for repair and/or replacement of used and damaged equipment

Daily supervision of the housekeeping staff, including the day, event and post-event and supervision.

Provide training to all staff including technical and housekeeping regarding all company related standards and policy.

Ensure daily checklist and logbooks should be maintained including technical and housekeeping departments.

Provide 24 / 7 emergency response support and respond to these situations as per define SOP’s.

Follow up of all the pending works, resolve and update on daily basis.

 

 

Job Title / Position: MIS Executive

DESIGNATION

MIS Executive

 

 

 

 

LOCATION

Noida

 

 

 

Job Purpose

Manage MIS entirely

Key responsibilities:

Creation of PRs request received from team, ensure there is F&I and procurement approvals are in Place, Create PRs share the PR details to team, Follow Up with PR approval hierarchy for getting the PRs approved (Internal team, Biz finance & Procurement),

Co-ordination with Vendors for submission of invoices on monthly basis and ensure invoices are submitted on time at VHD, Co-ordination with vendors for any Concerns related to invoice, DC, SR, WR. Ontime support been rendered to vendors regarding invoice status and Payments updates

Processing invoices pertaining to Rent, CAM Utility, Supplies, Services, on time invoices. Ensure Validation has been done all invoices, creation of Goods receipt and assigning invoices in for further approvals, follow up with approval hierarchy for approving invoices on time.

Coordination with VHD Team and finance team for vendors payments and ensure payments are being paid as per payment terms agreed.

Ensure payments reconciliation is done for vendors and collecting NDC from the vendors.

Maintaining Invoice tracker, Payment tracker, Vendors master tracker

Share Accruals to Biz Finance team on Monthly Basis

Preparation and updation of Monthly AOP sheet and provide Spend every Month

 

Qualifications and Work Experience:

Graduate with atleast 2-4 years of experience

Excellent with MIS reporting

Good communication skills

 

 

 

Assistant Facility Manager – Technical

 

Skills:

Mature individual with expertise in handling demanding situations

Good knowledge of facility

Good Communication

 

Primary responsibilities:

Combination of Technical & Soft Services for the facility

Preparation of maintenance concepts, improvement proposals as well as substance evaluations for the related maintenance

Processing of engineering tasks according to the instructions of the Head PM, and/or Senior object supervisor from Landlord side.

Supervision of all part of facilities like technical and server room, meeting areas, conference areas etc.

Independent process planning for the maintenance actions – with the help of the PPM schedule

o Capacity planning

o Deadline planning and monitoring

o Co-ordination with users and external suppliers

o Material planning

o Provision of the order documents/Job sheets

o Ensuring the recording, evaluation of data

Technical and organizational management

Independent processing of the order specifications under consideration of the Contract/Budget specifications and the respective authority regulations.

Update of the system documentation

Update of BMS – according to Customers internal regulations – regarding the responsibility area

Monitoring warranty deadlines

Independent compilation of quotations for additional services and the respective calculation with the commercial department and the Customers FM organization

Assistance with the compilation of acquisition documents for the Technical department in co-operation with the commercial department

Processing of all the task that need to be executed in the object area, under consideration of the external and internal specifications and regulations, and utilizing the experiences and findings that were made in the field-related maintenance and the technical operation management

Evaluation of the systems and their respective adjustment to the special requirements, and continuous optimization.

Deadline monitoring

Customer relationship management

Cost control under economic aspects in the object and the respective reporting to the Site manager

Check the entire cafeteria before operations for the day to make sure that all furniture and equipment is clean and in working condition and that all supplies are sufficient.

Welcome and acknowledge all guests according to company standard and ensure they are seated comfortably.

Responsible for checking all tables to ensure that service is smooth.

Keep a vigilant eye across the cafeteria / mall optimize the dining experience for the guest as much as possible.

Interact with guests at the table to make them comfortable, build a rapport and obtain feedback; at the same time, do so without imposing himself or being over-solicitous. He shall be sensitive to the guests need for privacy.

Immediately involve the Manager in the event of any negative, unpleasant or out of the ordinary occurrence.

Assign tasks to his team of stewards in a manner that helps in their overall development. At the same time, during periods of pressure, he shall capitalize on the specific strengths of his team members.

Make sure that tables are reset as soon as the guest leaves and ready for the next seating. Inspect the cleanliness and presentation of all china, glass, and silver prior to use.

Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other team member.

Ensure adherence to quality expectations and standards.

Completely familiarizes himself with policies and procedures related to fire, emergencies, safety, first aid and security as described in the relevant sections of this manual. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training.

Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Carry out any other additional duties, functions and assignments, entrusted to him from time to time by his superiors.

 

 

JOB DESCRIPTION

Job Title

 

Front Desk Executive

 

Function

 

Job Type

Full Time

Location

 

Reporting Manager

 

Reporting Staff

 

 

 

Job description – Roles & Responsibilities

-Responsible for attending all the incoming calls, responding to them and transferring the call to the appropriate department.

-Responsible for greeting the visitors at the office. Registering their names and contact details.

Maintenance of important documents, files and records in an organized manner.

A front office executive is responsible for providing assistance to the heads in the administration department.

A front office executive is responsible for keeping all the stationary items in the organization up to date and order for fresh stock.

Supervising the housekeeping department and ensuring that all the items are there in the stock.

A front office executive is responsible for attending to a visitor or customer present physically at office.

Responsible for providing information about the services and products of the organization.

A front office executive is responsible for adhering to all the safety procedures and keeping the management informed about any kind of unsafe situation.

A front office executive is responsible for attending meetings and trainings as per requirement.

Conferring and coordinating with other departments.

 

Job Title

Facility Executive

Department / Function

Facility Management

Requirements (training/knowledge/abilities)

Diploma/ Bachelor's degree in Electrical engineering, engineering technology, business or related field with emphasis on facilities management.

 

Basic knowledge about all the relevant specialist areas of the technical building equipment

Various years of professional experience with the operation and maintenance of technical building equipment

Secure evaluation of technical correlations

Organizational ability, negotiation skills and assertiveness

Personnel management skills

Good command of English language

Good PC command, knowledge of the Windows PC programs World, Excel, PowerPoint, Outlook, proof of completed training of -use, CMMS-use

Knowledge about occupational safety/health/environment, proof of completed training and/or willingness to attend training course, if necessary.

 

 

Support the Facility Manager in managing the mechanical, electrical & all civil maintenance within the facility.

Implement and oversee the preventive maintenance program to reduce the risk of sudden failure of critical equipment.

Assist the Facility Manager to review the maintenance / service practices of electrical & mechanical contractors to deliver quality work.

Maintain the Logbooks, Checklist and PPM schedules for all electrical and mechanical installations.

Responsible to handle the shifts independently on all engineering related matters.

Responsible to handle the clients and customers on all facility related services.

Preparing shift reports and compliance documentation.

Raise the Indents for goods and equipment’s that are required for Building Maintenance.

Prepare RGP/NRGP gate pass for electrical & mechanical machineries that are need to be repaired by vendor.

Maintain the Service & AMC trackers for all Utilities.

Electrical System Operating.

D.O.L starter and STAR DELTA starter System.

Earthling System ,

Cooling Tower, Water Pumps System.

D.G Operating System.

Lift Operating System

Operation and maintenance of ACB,VCB, MCB, MCCB, ELCB, RCCB.

Operation and maintenance of DG se 500KVA,1010KVA, 1250KVA, .

Operation and maintenance of H.T and L.T panels up to 11kv.

Operation and maintenance of all type DOL and STAR DELTA Starter.

Operation and maintenance of Chillers,Cooling Tower & Water Pump & All Motor servicing.

Looking after preventive and maintenance of all type of Break down systems .

Operation and maintenance of Jockey, Hydrant, Sprinkler, Diesel Engine.

Making DMR, MMR, AMC compliance tracker, Technical data report.

Prepare Duty Rosters and Daily Shift reports.

 

 

Job Description for House Manager

Handle all personal and household related activities for the Senior Management.

Travel Booking: Work with the Founder's other PA to make requisite travel bookings – flights, hotels, cars, Pranaam, etc.

House Management: Managing a household staff. Hiring, training, uniforms, leave management, personnel issues, etc. Setting up SOPs for house management, housekeeping, kitchen, laundry, horticulture etc. Ensuring smooth functioning of household chores and that SOPs are being followed.

management of all household items. Ordering things for the house as needed – groceries, linen, bathroom consumables, etc. Coordinating repairs and maintenance in the house.
shopping for all items – clothing, toiletries, gadgets, artwork, gadgets, etc. This will mostly involve keeping track of items that need to be re-ordered & ordering them in a timely manner.

Dinner parties/Events: Work with household staff to plan details of dinner parties at the home. Menus, music, bar, table setting, etc.

Past Experience & Qualities required:

The ideal candidates will have worked in a similar role in the past.
Strong written And oral communication skills required.
The person must be tenacious
High energy, positive attitude and a strong ethic are non-negotiable.

Able to respect privacy and confidentiality are non-negotiable